Programme at a Glance

SUNDAY, 29 MAY 2011

LEADERSHIP SUMMIT

15:00

KN1 - OPENING KEYNOTE
Transforming Healthcare Delivery through IT in the Age of Cost Containment

A common challenge for healthcare provider organizations around the world is balancing an increasing demand for their services with decreasing financial resources.Â Progress in implementing health information technology systems can still be made by strategically linking technology-related projects to patient outcomes to improve the healthcare value equation for patients and payors.Â This presentation will demonstrate how healthcare decision makers can selectively HIT projects that will enhance their organizations’ ability to compete, and succeed, in the contemporary healthcare environment.

Dr. C. Martin Harris, Chief Information Office and Chairman, Cleveland Clinic, USA

16:00

LS1 - From the Bedside to the Enterprise - Leadership Lessons from the Large Scale Success at the US Department of Veterans Affairs (VA)

Many countries have national initiatives to achieve widespread use of health IT as one component of their strategy to improve the health of their populations. This interactive session will explore lessons learned from the actions taken by top leadership at the US VA during its IT implementation - one the largest, most successful in the world.

Robert Kolodner, US National Coordinator, Health Information Technology (retired), The US Veterans Administration, CIO (retired), USA

17:15

LS2 - Achieving Real Benefits, Real Results in a Mature IT Environment

Success of IT Systems in Healthcare is neither based on high budget nor on brand names. Experience dictates that Technical Team, Dedicated User(s), Expert(s) and Technology Partner(s) are the key factors, described as the "Success Square", that mark the difference between success and failure of Enterprise IT Solutions.

Eng. Sami Al-Akeel, CIO & Communication Director, Security Forces Hospital Program, Kingdom of Saudi Arabia

Andre will share how the Hospital Authority’s investment in IT over the past two decades has enabled its 35,000 clinical workers and 25,000 supporting staff to demonstrably improve the efficiency, effectiveness and safety of patient care delivery to 8,000,000 citizens.

Andre Greyling, CIO, Hong Kong Hospital Authority, Hong Kong

18:15

LS3 - Award Winning Healthcare Institutions: How We Did It
This session will present the stories of CIOs who have won HIMSS Analtytics EMRAM Stage 6 and 7 Awards.
They will share their stories on the journey through each stage to the top of the EMR Adoption Model.

Stage 7 Award Winner

NorthShore University HealthSystem is a four hospital system with over 700 employed physicians in the suburbs north of Chicago, Illinois. The system moved from a 2001 decision to install an EMR in both hospitals and offices to being one of the first two organizations to receive the Stage 7 HIMSS EMRAM award in 2009. Tom Smith, NorthShore's CIO, will summarize that journey and the lessons learned.

Tom Smith, Chief Information Officer, NorthShore University Health System, Chicago, USA

Stage 6 Award Winner

This session will look into how synergy was achieved through the "Success Square" along with case studies illustrating the real benefit of IT Systems in Healthcare.

Antoine Geissbuhler, Professor of Medical Informatics, University of Geneva Hospital, Switzerland

19:00

PARIS B

HIMSS MIDDLE EAST LEADERSHIP SUMMIT DINNER

IT Staff Compensation and Return on Investment for Clinical Systems

This session will deal with two distinct topic. First, Mr Hoyt will report on the
Mideast Compensation Survey results. Building a successful IT department depends on

recruiting and retainingthe best and the brightest IT professionals on your team.

This session examines the HIMSS Middle East Compensation Survey
results so you can discern competitive compensationpractices amongst similar positions.

Secondly, Mr Hoyt will present a Return on Investment (ROI) construct that shows how a
multi-hospital systen in the United States has achieved a positive return on investment for their

clinical system and are more than one year ahead of schedule in their ROI plan.

Additional exemplars from the literature will be cited to help the
attendees build their own ROI construct for their clinical system investments.

John Hoyt, Executive Vice President, HIMSS Analytics, USA


MONDAY, 30 MAY 2011
HIMSS MIDDLE EAST 2011 CONFERENCE & EXHIBITION - DAY 1
8:00	REGISTRATION AND COFFEE
8.30	OPENING ADDRESS - KINGDOM BALLROOM A H.E. Dr. Bandar Abdulmohsen Al Knawy President, King Saud bin Abdulaziz University for Health Sciences General Supervisor, Royal Clinics, Kingdom of Saudi Arabia
9:00	KINGDOM BALLROOM E EXHIBITION HALL OPENS
9:00	KN2 - OPENING KEYNOTE Implementation of HIT on a Massive Scale: The First 100 Days of the Saudi National eHealth Programme The Ministry of Health has recently released its visionary 5 years eHealth Strategy which encompasses the essential elements and goals for transforming health care delivery in the Kingdom of Saudi Arabia. One of the ambitious and biggest projects in the eHealth strategy is to implement a pioneering national wide Hospital Information System (HIS) that will enable the Kingdom to provide a new generation of health care services to meet the accelerating expectations of its residents and improve operational efficiency. The Saudi national comprehensive, integrated HIS is considered unique in the region based on the massive implementation size and complexity of deployment as its plan to cover core 5 health zones, 13 health regions and will serve approximately 300 hospitals, 3000 PHCs and in total 24,000 physicians users, 55,000 nurses & 27,000 allied Health users. In addition to that, the Ministry of Health has developed a 100 days plan to pledge to MoH prompt implementation and early benefit of selected number of projects in the eHealth Strategy. Mohammed R Al Yemeni, PhD, Advisor to the Minister of Health and Supervisor of ICT, Ministry of Health, Kingdom of Saudi Arabia
9:45	SESSION TRANSITION
	KINGDOM BALLROOM B HIMSS Conference (HC)	KINGDOM BALLROOM A HIMSS Training & Workshop (TR)	LONDON ICD-10-AM Track	PARIS A Focus Group	PARIS B Industry Solution Session
10:00	HC1 Interoperability that Works: Integrating the Healthcare Enterprise IHE is enabling data exchange every day. Find out how to select vendors using IHE and how these practical IHE profiles to build interoperable health exchange Charles Parisot, IHE International Board Member, France	TR1 Project Management and Information Systems (IS): Avoiding the 68% failure rate Only 32% of IS projects fully succeed by being delivered on time, on budget, with required features and functions. Another 24% are total failures or abandoned. This session will offer a model composed of 3 integrated components as tools to ensure success of IT Managers. Majid M Al-Tuwaijri, PhD, Vice President for Technology and Health Informatics, King Saud bin Abdulaziz, University for Health Science, Riyadh, Saudi Arabia	IC1 What are ICD 10-AM/ACHI/ACS & AR-DRGs? This presentation provides a historical overview of clinical coding systems, with focus on the Australian Clinical Classification System (ICD-10-AM & ACHI) and the development of the Australian Coding Standards and Disease Related Groups (ACS & AR-DRGs). Regina G. Weber, Senior Coding Consultant, MedFormatix/Excellence Health Institute Values of ICD-10-AM for healthcare providers & regulators This presentation focuses on the role that clinical coding plays in standardizing & appropriately exchanging healthcare data; opportunities to improve “quality” and control “bottom-line”. Dr Abid H. Al-Badr, Co-founder and Lead Consultant, MedFormatix Values of ICD-10-AM in health insurance transaction This presentation will focus on the values of clinical coding in health insurance section and how it's affecting the transactions such as direct claims, reimbursement process, approvals, etc. Maen Shakaa Business Development Director, Waseel ASP	FG1 Using Evidence to Standardise Clinical Practice and Improve Outcomes Healthcare organisations across the world are already using evidence to gain efficiencies and improve the health outcomes of patients. Understanding the barriers and motivations behind health IT adoption will play a significant role in shaping the rapid and profound effort to reform healthcare in the Kingdom of Saudi Arabia. Ahmad Okasha, M.S., Ph.D., Health Administration Business Director, Zynx Health Middle East, United Arab Emirates Focus Group Session by First DataBank and Zynx Health	IS1 Secrets of successful HIS - From Nationwide to Small Community Hospital Deployments InterSystems has successfully deployed TrakCare, its Web-based HIS solution, and TrakCare Lab in 25 countries around the world, from Australia to Brazil, Scotland to KSA. InterSystems will share the success factors you need to realise the benefits of software for connected healthcare, improved patient care and reduced costs. Kerry Stratton, Worldwide Managing Director, Healthcare Industry Solution Session by InterSystems
10:45	BREAK
11:15	HC2 Technology Adoption in Healthcare: The Fallacy of "if we build it, they will come" With most technological innovations, there is a natural and predictable path to widespread adoption. Recognizing this stages of behavior change can help in formulating a plan for both rolling out IT projects, for catalyzing change once technologies are in place, and for setting expectations for future advances in technology. This is discussed in the context of data warehousing, in which CIOs can leverage enabling technologies, such as data fusion, to lower the activation energy for behavior change. Bryan Bergeron, MD, Harvard-MIT Division of Health Sciences and Technology, USA SESSION CHAIR: Dr Osman Al-Swailem, Director, Medical & Clinical Informatics, King Faisal Specialist Hospital and Research Center, Kingdom of Saudi Arabia	TR2 Practical Use of IHE Profiles for Interoperability in Hospitals and National eHealth Projects This training Session will provide a technical overview of the health information exchange capabilities that key IHE profiles deliver. It will approach interoperability both within the hospital, such as between the HIS and within the imaging or laboratory departments, but also between care settings such as primary health centers and hospitals at the regional and national level. Examples of successful ehealth projects that have chosen to deploy these profiles will be highlighted, as well as the support provided by IHE in organizing the interoperability testing product implementations through Connectathons. Don Van Syckle, IHE Eyecare Technical Project Mgr, DVS Consulting, USA	IC2 International implementations of ICD-10, lessons learned Regina G. Weber, Senior Coding Consultant, MedFormatix/Excellence Health Institute ICD-10-AM: The Official Health Care Coding Standard in KSA The Ministry of Health in Saudi Arabia has developed an implementation plan for the ICD-10-AM in all of the MOH hospitals by the year of 2011- 2013. This plan has been adopted by the Council of Health Services which is the umbrella for all healthcare service providers including both public and private sectors. Hussein Albishi, Advisor to the Deputy Minister of Health for Planning & Development/Clinical Coding Specialist	FG2 How Cloud and the Health IT Landscape Can Enable Better Care Co-ordination The Cloud is rapidly developing as an alternative way to deliver computing power to the Enterprise. At the same time the service demands on Enterprise Healthcare Institutions are also growing. More patients need access to healthcare; quality needs to improve and costs need to be constrained. Can services delivered out of the cloud give Enterprises Healthcare Organizations the flexibility and costs advantages they need to meet growing clinical demands? Can this be done safely? What decisions do Organizations have to consider now? Hear what you can do now to start computing securely out of the cloud and across the Healthcare continuum Michael Bainbridge, MD, Adjunct Professor, University of Victoria, British Columbia, Canada/ Senior Clinical Architect, ASE Consulting Ltd, UK Robert Fogel, Senior Principal Architect, Intel World Ahead Program Focus Group Discussion by Intel	IS2 Maximizing CPOE and Achieving Standardized Care through CDS and Order Set adoption Discussion will focus on the key drivers for purchasing electronic orders sets and the keys to successful integration and physician adoption. Erik Johnson Director, Product Marketing Wolters Kluwer Health Industry Solution Session by Wolters Kluwer Health
12:00	LUNCH AND DEDICATED EXHIBITION TIME
13:30	HC3 French National Health IT Program as a practical use of Integrating the Healthcare Enterprise This presentation will review the strategy and preparatory steps engaged since 2008 which have resulted in launching the operational phase for the French health record sharing service. The initial services offered will be reviewed along with the development of the national interoperability framework. The rationale for the choices of standards such as HL7 CDA and IHE XDS will be discussed, as well as the strategy used to ensure that current work environment of the health professional was not negatively impacted. Jean-Yves Robin, Chief Executive Officer, ASIP Sante, France	TR3 Adapting PMO for Successful EMR Adoption Delivering strategic objectives of healthcare improvement by transforming the organisational practices and culture presents opportunities and poses unprecedented challenges across the globe. In the absence of evidence based implementation technology, adapting domain neutral Program Management Office (PMO) as strategic delivery vehicle imposes challenges for leadership. This session focuses on the challenges in the industry from a middle-eastern perspective and a way forward in adapting a PMO in healthcare setting to success delivery of technology enabled care management Dharmendra Sushilkumar Ghai, Hamad Medical Corporation Shameer Safiya Majeed, Hamad Medical Corporation	IC3 Survey of clinical coding in KSA This presentation provides a “snap-shot” of the coding practices of major health care delivery organizations in Saudi Arabia, resulting from a interviews conducted in 2011. Dr. Abid H. Al-Badr, Co-founder and Lead Consultant, MedFormatix Regina G. Weber, Senior Coding Consultant, MedFormatix/Excellence Health Institute ICD-10-AM/ACHI/ACS Training: the vital steps toward implementing the national health care strategy This presentation focuses on preparation and readiness, steps for implementing a strategic plan, and to apply ICD-10-AM in the national health care system. Focus will be on benefits, application, and on areas and systems likely to be affected, in addition to a training plan and needs. Dr. Abid H. Al-Badr, Co-founder and Lead Consultant, MedFormatix	IS3 Population Health meets eHealth: Public Health and Disease Management Surveillance Solution The presentation will discuss Canada's efforts in Population Health in response to major public health events and how those have been aligned with the work of Canada Health Infoway's E-Health and its E-Health Blueprint to provide a computer system to front-line public health professionals in an effort to improve their effectiveness and to collect timely information in a standards-based format. Todd Kalyniuk Partner & Healthcare Leader IBM Industry Solution Session by IBM	IS4 Synchronizing the World of Healthcare The world of healthcare needs synchronized information between the health care providers. Medical data must be structured and available at any time at any place. Based on software assisted medicine (SAM) a high quality of patient treatment and efficient processes could be enabled. Mr. Hannes Reichl, Senior Vice President, CompuGroup Medical Dr. Abdullah Al-Amro, Chief Executive Officer, King Fahd Medical City, Kingdom of Saudi Arabia Session by Tepe International
14:15	SESSION TRANSITION
14:30	HC4 Can Large Scale Health IT Implementations Be Loved By Doctors and Nurses and Enable Better Patient Outcomes? The U.S. Department of Veterans Affairs (VA) deployed health IT solutions as an integral part of its transformation to a high quality, patient-centered, learning health system serving over 8 million military veterans. This session will explore how VA successfully implemented health IT, leading to improved patient outcomes and unanticipated benefits. Robert Kolodner, US National Coordinator, Health Information Technology (retired), The US Veterans Administration, US Veterans Administration, CIO (retired) SESSION CHAIR: Robert Pickton, Chief Information Officer, SEHA, Abu Dhabi, UAE	TR4 Increasing cost recovery by over 100% through effective claims processing This session will examine a case study of a new claims processing and billing system at King Faisal Specialist Hospital and Research Center. Participants will learn how to enhance cost recovery and demonstrate the full value of healthcare services delivered to payers and government regulators. Faiz Mohammed, Project Manager and Hamad Al-Daig, Chief Information Officer, King Faisal Specialist Hospital and Research Cente	IC4 Roundtable Discussion: Recommendations for a successful ICD-10-AM/ACHI/ACS implementation in Saudi Arabia Dr. Ahmed Al-Badr Managing Director Excellence Health Training Institute Ali Ayad Al-Anazi General Manager Excellence Health Training Institute	FG3 Implementing e-Health at a National Scale - The Need for Infrastructure The requirement to deliver safe, effective, affordable, timely, evidence-based care is consistent across the globe. The understanding that this can only be truly delivered using electronic records is also becoming understood globally. At the heart of any effective implementation of e-health is a modern, flexible and standards-based infrastructure. This session will examine the challenges and possible solutions with particular reference to local needs. Michael Bainbridge, MD, Adjunct Professor, University of Victoria, British Columbia, Canada/ Senior Clinical Architect, ASE Consulting Ltd, UK Focus Group Session by AEC	IS5 Medical Transcription and its Great Impact on Adaptation of EHR: Leveraging the Whole Hospital Performance The effect of medical transcription to improve EHR which will subsequently maintain hospital performance and effect hospital accreditation programs like GCI. Mr Abdellatif Omar, Chief Executive Officer, Via Technology Industry Solution Session by Via Technology
15:15	End of Day
15:15	EXHIBITION HALL CLOSES
15:30- 19.30	CPHIMS Review Course
19:30	Reception/Dinner

TUESDAY, 31 MAY 2011
HIMSS MIDDLE EAST 2011 CONFERENCE & EXHIBITION - DAY 2
8:00	REGISTRATION AND COFFEE
8:30	KN3 - Lessons Learnt in Orchestrating a National eHealth Movement Improving health and health care is a focus for health leaders around the world.Â This session highlights recent Canadian experiences in striving towards achieving access, quality, and productivity gains through the use of information and communications technology. It will speak to the “lessons learnt” along the way; the pitfalls to avoid and the collaboration and co-operation necessary to obtain success. Richard Alvarez, President & CEO, Canada Health Infoway, Canada
9:30	SESSION TRANSITION
9:45	EXHIBITION HALL OPENS
	KINGDOM BALLROOM B HIMSS Conference (HC)	KINGDOM BALLROOM A HIMSS Training & Workshop (TR)	LONDON HIMSS Training & Workshop (TR)	PARIS A Industry Solution Session	PARIS B Industry Solution Session
9:45	HC5 Cost Recovery and IT Systems Successful implementation of Evaluation and Management Coding is a major step to ensure a financially sustainable hospital and a key ingredient to complying with governmental mandates for cost recovery. This session will cover a complete overview of start to successful completion of one hospital's step towards cost recovery. Jeffrey Butts, Chief Information Officer, Al Rahba Hospital, Abu Dhabi, UAE	TR 5 An Overview of eHealth Initiatives - Strategies and Lessons from Around the World This session will focus on ehealth initiatives in a variety of countries, and will highlight some key commonalities and differences. Topics covered will include principal goals, implementation plans, and lessons learned. Blair Butterfield, Board Member Emeritus, eHealth Initiative and Foundation	TR6 Introduction to SNOMED and IHTSDO The International Health Terminology Standards Development Organisation (IHTSDO) seeks to improve the health of humankind through the use of standards based terminology. Thus, the IHTSDO would like to invite you to a briefing to share how this can be achieved through the development and use of suitable standardised clinical terminologies, notably SNOMED CT, which supports safe, accurate, and effective exchange of clinical and related health information globally. Jan-Eric Slot, Chief Executive Officer, International Health Terminology Standards Development Organization (IHTSDO)	IS6 Closed Loop Patient Care for Continuity of Care, A Saudi Case Study Patient care is a continuous activity that can spans multiple encounter across primary, secondary and tertiary care centers. The challenge has always been in the sharing, collaboration and continuity of care plans and medical history between all three level of care centers. A pilot is underway at the Eastern region of the Kingdom of Saudi Arabia to link all three levels of care in a seamless and transparent e-health ecosystem. Nasser Shehata Chief Executive Officer, Health Insights Industry Solution Session by Health Insights	IS7 Solving Clinical Workflow Challenges: Improving Patient Experience, Caregiver Satisfaction and Hospital Operations Improve the quality and timeliness of care while reducing costs. Join Cisco Systems as well as partner Connexall for an in-depth collaborative discussion of technology, process and people centric solutions to everyday clinical workflow challenges. Learn how hospitals across the region are focusing on quality management initiatives and technology solutions to significantly improve care team communications, patient experience, caregiver satisfaction and hospital operations. Adam Chilcote Business Development - Sales Cisco, UAE Industry Solution Session by Cisco Systems
10:30	BREAK
11:00	HC6 Lessons from the First 10 Years of Large-Scale Implementation of Interoperable Healthcare Systems in England Since setting up the National Programme for IT in 2003 in England, the NHS has been working on an ambitious programme to implement an e-health strategy to deliver large-scale interoperability for the entire population of nearly 60 million people. Over the last 8 years, many lessons with direct applicability to other large-scale and enterprise-wide implementations have been learned. Michael Bainbridge, MD, Adjunct Professor, University of Victoria, British Columbia, Canada/ Senior Clinical Architect, ASE Consulting Ltd, UK SESSION CHAIR Robert Pickton, Chief Information Officer, SEHA, Abu Dhabi, UAE	TR 7 What IT Professionals Need to Know to Interface Successfully with Health Insurers and Claims Processing Systems Rapid breakthrough in medical sciences and technologies combined with ageing population and rising income are leading to unprecedented revolutions in healthcare sector around the world. therefore, this paper outline the potential benefits and value that can be realized in investing in health informatics infrastructure and expertise. A major part of health Information systems is the Claim Management Systems(CMS) . CMS implementation in health care is a socio-medical-technical challenge, which requires a fundamentally different outlook from previous projects of technologically driven innovation and will certainly depend on a holistic perspective where the organization as a total system is considered. The various failures in IT health systems implementation and reported widely in the literature, tend to be mainly caused by the narrow-minded view that senior managers take when considering change programs involving technologically-based systems. As the proposed model depicts, implementation of CMS Systems relies more on behavioral processes and actions.. Understanding the implementation process through a holistic picture, will therefore prevent any unpleasant surprises and will ensure and guide the change process to be embedded-in in a painless fashion. In particular, the model helps by ensuring that the right focus is done in the right way, the holistic perspective means socio-technical considerations must be born in mind, the strategic, tactical and operational steps clearly defined and the expected benefits are evaluated and tracked through creating seamlessness and solid integration. Eng. Ahmad M Aldammas, Director, Information Technology Council of Cooperative Health Insurance, Riyadh, Kingdom of Saudi Arabia Raeed Abdullah Altamimi, Senior Vice President Technical, Tawuniya	IC5 Hospital-Based HIMAA Clinical Coding Implementation and Clinical Pathways The presentation will discuss hospital-based HIMAA clinical coding implementation steps with compliance of Australian Coding Standard. In addition to clinical pathways interrelated with ICD-10-AM and AR-DRG. Ihab M. Abu Hamdeh,CTR Senior Health Information & Clinical Coding Specialist King Fahad Specialist Hospital, Kingdom of Saudi Arabia	IS8 Hospitals - Leaders in Technology and Integration Today’s hospitals are on the leading edge of technology, be it in laser technology to remove tumours with minimal infliction to the patient to patient charts on iphones to tracking of important assets or patients to improve quality of care and reduce time in the hospital, hospitals are on the cutting edge at all times. In our presentation, we will take you through some of the technologies present in the hospitals today and how all of these systems are becoming more seamless and working together to make the hospitals job easier, faster and offer a better quality of care and security in healthcare today. Bill Edge Sales Manager NVS Canada Telehealth - Telemedicine, Holistic Approach for EHR/PHR This presentation will take you through the holistic interaction of remote patient monitoring and medical data collection (EHR - Electronic Health Record) and exchange between healthcare providers and patients. The patient should be the central focus of any Telemedicine Solution. The availability of diagnosis, lab results and any healthcare related real-time data to patients by all means including mobile phones, internet, etc. is an additional central focus of our holistic approach to Telemedicine (PHR - Personal Health Record). The considerable benefits and resulting advantages that may be achieved for patients as well service providers and in general all involved stakeholders by using such technology and all relevant details of this technology as well as empirical experience will be presented in this presentation. Andonis Filippidis President & Chief Executive Officer, DataSel Industry Solution Session by DataSel	IS9 eHealth Image Exchange: Connect, Share and Collaborate Are you considering how to more easily share images and radiology reports to confer with specialists, collaborate with multi-disciplinary teams across the community, and communicate with referring physicians? Learn more about eHealth Image Exchange Wassim El-Mawas eHealth Manager Middle East, Africa, Russia and Central Asia, GE Healthcare Industry Solution Session by GE Healthcare
11:45	LUNCH AND DEDICATED EXHIBITION TIME
13:00	EXHIBITION HALL CLOSES
13:00	KN4 - CLOSING PLENARY - KINGDOM BALLROOM A Effective mHealth: Providing Information to Patients and Clinicians in Motion It is a common mistake that we think medicine is operation and medication and it is a myth by connecting cure to physicians. The concept of current medical practice is suboptimal. A major gap between providers and consumers is present. In this session we will try to bridge the gap and introduce medicine which reach even beyond homes. M health is the new era of medicine which will connect the patient with his disease to understand it first and then with those who are taking care of him. Practical experiences will be presented and we are looking forward for productive discussions Dr. Abdullah Al-Amro, Chief Executive Officer, King Fahd Medical City, Kingdom of Saudi Arabia Dr Hamad Al-Omar, Company Chairman and Managing Partner, mHealth Company Suneel Ratan, Principal, Care Architecture
14:30	End of Day
15:00- 19:00	CPHIMS Review Course